Privacy Policy

1. Information We Collect

Information You Provide Directly

When you contact us, request a consultation, or submit a form on our website, we may collect:

• Full name and business name
• Email address and phone number
• Business website URL
• Monthly advertising budget range
• Services you are interested in
• Any information you include in your message
• Consent records (date, time, and checkbox status)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited and time spent on pages
• Referring URL
• Device type and screen resolution

Automatic data collection is limited until you provide cookie consent. See our Cookie Policy for details.

Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy. You may control cookie preferences at any time via the Cookie Settings link in our website footer.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Provide digital advertising agency services you have engaged us for
• Send you information about our services, case studies, and updates (where consented)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure website security
• Maintain records of your consent for compliance purposes

3. Legal Basis for Processing

We process your personal information on the following bases:

• Consent: Where you have expressly consented to be contacted or to data processing, such as by submitting our contact form.
• Legitimate Interest: To operate and improve our business and services, provided such interest does not override your rights.
• Contract Performance: Where processing is necessary to perform services under a contract with you.
• Legal Obligation: Where we are required by applicable law to retain or process data.

4. Information Sharing and Disclosure

Reach Media does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and business (e.g., email hosting, web hosting), subject to confidentiality agreements.
• Legal Requirements: If required by law, court order, or government authority, or to protect the rights, property, or safety of Reach Media, our clients, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case the acquiring entity will be bound by this Privacy Policy.

We do not share your data with Google, Meta, Microsoft, or any advertising platform without your explicit consent and a separate data processing agreement.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. Contact form submissions are retained for up to 36 months for business and compliance purposes. You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for data transmitted to and from our website
• Restricted access to personal data on a need-to-know basis
• Input sanitization and server-side validation on all forms
• Regular review of data handling practices

No method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal retention obligations.
• Objection / Restriction: Object to or request restriction of processing in certain circumstances.
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in any email.

To exercise any of these rights, contact us at: contact@reachwisemedia.net or by mail at 2510 Fulton Street, Houston, TX 77009. We will respond within 30 days.

8. Texas Privacy Rights

As a Texas-based company, we are aware of evolving state privacy regulations. Texas residents have certain rights under the Texas Data Privacy and Security Act (TDPSA), including rights of access, correction, deletion, portability, and the right to opt out of the sale of personal data or targeted advertising. Reach Media does not sell personal data. To submit a privacy request, contact us at the address above. You may also appeal our decision within a reasonable time by contacting us directly.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.

10. Third-Party Links

Our website may contain links to third-party websites, including advertising platforms such as Google, Meta, or Microsoft. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last Updated" date. For material changes, we will provide additional notice where feasible. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Reach Media, LLC
• 2510 Fulton Street, Houston, TX 77009
• contact@reachwisemedia.net
• Contact Form